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YOUR RESPONSIBILITIES WILL INCLUDE:- To respond to customer enquiries and requests (via telephone, fax and email communications) in a timely manner;- To follow up with related function depts. to ensure orders are received and processed as required by customers;- To follow up and clear backlog orders/shipments to improve delivery performance;- To clarify problems with customers in relation to slow payment/disputes to improve DSO (day sales outstanding);- To handle customer complaints according to company procedures and service standard;- To assist and back up other team members and provide clerical supports to Sr. Account Service Officer.WHAT WE WILL BE LOOKING FOR IN YOU:- College degree or above, at least 1 year’s experiences in related industry;- Proficient in English communication & computer operation (Windows, MS Office, etc);- Customer and result oriented, can work under pressure;- Quick and careful learner, can work efficiently and effectively.我們的福利：- 提供富有競爭力的薪酬福利體系- 年底雙薪 績效獎(jiǎng)金 年度調(diào)薪- 加班補(bǔ)助 帶薪年假 高溫補(bǔ)貼- 五險(xiǎn)一金 商業(yè)保險(xiǎn) 企業(yè)年金- 包吃 員工中轉(zhuǎn)宿舍/住房津貼/免費(fèi)班車- 年度體檢 內(nèi)部培訓(xùn) 員工活動(dòng) 節(jié)日福利

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